Bangkok (Thailand) – March 25, 2020 (travelindex.com) – Thai Airways International Public Company Limited (THAI) announced: “Due to the ongoing global outbreak of COVID-19, several countries in Europe and Asia have significantly increased preventive measures, including checks by local health ministries and civil aviation authorities, as well as national lockdowns.”

Therefore, THAI has prepared its plans and temporarily suspended operations on the following flights:

1. From March 25, 2020: Hong Kong, Taipei, Tokyo (Narita and Haneda), Osaka, Nagoya, Seoul, Phnom Penh, Vientiane, Ho Chi Minh City, Hanoi, Yangon, Singapore, Jakarta, Denpasar, Kunming, Xiamen, Chengdu, Beijing, Shanghai, Guangzhou, Karachi, Kathmandu, Lahore, Dhaka, Islamabad, and Colombo. Domestic flights to Chiang Mai, Phuket, and Krabi will be operated by THAI Smile.

2. From March 27, 2020: Brisbane, Sydney, Melbourne and Perth

3. From April 1, 2020: THAI will cancel most flights to Europe, including to London, Frankfurt, Paris, Brussels, Copenhagen, Oslo, Moscow and Stockholm.

THAI had previously suspended flights to Sendai, Sapporo, Fukuoka, Busan, Manila, Kuala Lumpur, Rome, Milan, Vienna, New Delhi, Mumbai, Calcutta, Chennai, Bengaluru, Hyderabad, Muscat, Dubai and Auckland.

To accommodate customers, THAI is allowing passengers with tickets for THAI and THAI Smile codeshare flights issued before March 25, 2020, with the following travel dates, to convert unused tickets into a travel voucher valid for one year free of charge:

• Asian routes in the period from March 25 to May 31, 2020

• European, Australian and New Zealand routes between 1 April and 31 May 2020

Royal Orchid Plus (ROP) members who hold award tickets for travel between 25 March and 31 May 2020 can get their miles fully refunded or change their travel date free of charge, with expired miles being extended until 30 September 2020.

Passengers can view flight schedules and make changes to their itineraries themselves at www.thaiairways.com. For ticket changes or further information, ROP members can contact THAI sales offices or visit www.thaiairways.com/rop.

THAI will continue to offer cargo flights on some routes and will operate charter flights if stranded passengers need accommodation or if government authorities request it. The company will inform passengers of any flight changes.