Pattaya, Thailand, August 30, 2025 / TRAVELINDEX / The Meliá Pattaya Hotel, which opened its doors on February 14 of this year in the heart of vibrant Pattaya near Bangkok, has been awarded the prestigious International Guest Certified Hotel Award 2025.

The 234-room hotel received the award this month in recognition of its "outstanding commitment to genuine hospitality".

The International Guest Certified Hotel Award was launched in 2004 in Austria by Ortwin Oberhauser, who grew up in a family-run hotel and founded a digital agency specializing in websites and booking systems for hotels and tourist destinations.

His daughter Victoria Overhauser and filmmaker Matthias König of the agency bobdo.com GmbH redesigned this year's award ceremony. The winners were not determined through applications, test guests, juries, or other selection criteria, but rather using AI technology that analyzed authentic guest reviews.

“The International Guest Certified Hotel Award aims to answer a key question: Is this hotel truly loved by its guests?”, according to the award organizers.

The award citation states that guests of the Meliá Pattaya Hotel consistently report warm welcomes, genuine smiles, and attentive, personalized service. They praise the staff for remembering their preferences, offering helpful recommendations, and creating an atmosphere where every detail contributes to a feeling of comfort and security. From the initial reception to the final farewell, guests highlight the friendliness, professionalism, and heartfelt care of the entire team. Whether through thoughtful culinary experiences, personalized tips for exploring Pattaya, or simply the feeling of being truly valued, every stay leaves lasting memories.

The general manager of the Meliá Pattaya Hotel, Javier Gimeno, said he and his team were thrilled to have won the award so soon after the hotel's opening.

“This award is a testament to our efforts to convey Meliá’s warm Spanish hospitality, special passion for service and focus on customer well-being in our unique hotel in an unbeatable location,” said Mr. Gimeno.

Just a short drive from Bangkok, on the east coast of the Gulf of Thailand, the Meliá Pattaya Hotel is located on Second Road, also known as Pattaya Sai Song, right in the heart of Pattaya's vibrant center. The hotel offers convenient access to numerous attractions such as Pattaya Beach, Walking Street, Central Festival Pattaya, Terminal 21 Shopping Mall, the Sanctuary of Truth wooden temple, and Bali Hai Pier. Just offshore are islands like Koh Larn, offering idyllic spots for swimming and snorkeling.

A stunning swimming pool next to the Lula Pool Bar and an event lawn, the exclusive YHI Spa by Meliá, the Kidsdom children's club, a fully equipped gym, coworking spaces, and versatile meeting rooms are among the hotel's first-class facilities. The diverse dining options at the Meliá Pattaya Hotel include the Yitong Chinese Restaurant and Sky Bar, specializing in Cantonese and Sichuan cuisine with a focus on health and sustainability, and the all-day dining restaurant Sanehh Sarae, serving fresh, local seafood and telling the story of the Bang Saray fishing village in Pattaya. Adjacent to Sanehh Sarae is the Japanese-Peruvian Nikkei restaurant Den, a tribute to the nearby Si Racha "Little Japanese Quarter."

About Asset World Corp Public Company Limited

Asset World Corp Public Company Limited (AWC), Thailand's leading integrated lifestyle real estate group and a member of the TCC Group, is reshaping Thailand's hospitality, commercial, and lifestyle destinations with its diversified portfolio located in prime locations across the country. AWC is committed to creating groundbreaking new projects that not only set new industry standards but also strengthen Thailand's position as a global destination for sustainable tourism. Working in partnership with world-renowned companies such as Marriott International, IHG Hotels & Resorts, Nobu Hospitality, Okura Hotels, Banyan Tree, Melia International, Hilton Hotels & Resorts, Accor, and Hyatt, AWC delivers unforgettable experiences. Its portfolio includes flagship properties such as The Empire, Athenee Tower, Asiatique The Riverfront Destination, and Phenix, as well as world-class dining establishments like the "EA" Rooftop at The Empire, which offers world-class cuisine. AWC aims to provide exceptional experiences while promoting sustainability in all areas of its business, creating long-term sustainable value for all stakeholders through initiatives under the three pillars of "Better Planet, Better People, and Better Prosperity" (3BETTERs), driving innovation and responsibility to inspire millions of people and elevate Thailand's tourism and real estate industries to a new level.

About Meliá Hotels & Resorts

Meliá operates 125 hotels in Europe (56), the Americas (18), Cuba (16), Africa (5), and Asia (30). We have a presence in 32 countries and are currently developing 21 hotels in 11 countries. Meliá Hotels & Resorts is characterized by its unique Spanish style in the hotel industry, as well as by warmth, personal attention, and a passion for service. In this way, we offer our guests a unique wellness experience. Our Spanish warmth and spontaneity are part of our Mediterranean roots and shape the Meliá experience. This experience is enhanced by thoughtful additional services. We pay attention to every detail and offer each guest a personalized experience. How do we understand wellness within the MELIÁ brand? We view wellness from an innovative perspective. Wellness is not limited to nutrition or spa treatments, but is holistic well-being. We want to convey wellness that includes everyone. It can be found in all aspects of the brand from different perspectives: physical well-being, spiritual well-being, leisure well-being, social well-being, professional well-being, ecological well-being, financial well-being, and nutritional well-being.

About Meliá Hotels International

Meliá Hotels International was founded in 1956 in Palma de Mallorca, Spain, and operates over 400 hotels in more than 40 countries, either already open or in the process of opening. Its portfolio comprises nine brands: Gran Meliá Hotels & Resorts, ME by Meliá, The Meliá Collection, Paradisus by Meliá, Meliá Hotels & Resorts, ZEL, INNSiDE by Meliá, Sol by Meliá, and Affiliated by Meliá. The company is one of the world's leading leisure hotel chains and has successfully established itself in the growing market of leisure-oriented city hotels thanks to its long-standing experience in this sector. Its commitment to responsible tourism has led to Meliá being recognized as the most sustainable European hotel company worldwide (S&P Global's 2024 Sustainability Yearbook Member) and as a Top Employer 2024 in Spain, the Dominican Republic, Mexico, Italy, Germany, France, and Vietnam.