Bangkok, Thailand, April 8, 2020 / travelindex.com / Centara Hotels & Resorts, Thailand's leading hotel operator, has launched an initiative to support healthcare workers. As a key player in the communities where Centara operates, the innovative hospitality company is providing free hotel rooms and meals to healthcare workers who require accommodation and meals.
The five-star Centara Grand at CentralWorld hotel in Bangkok has been accommodating doctors, nurses and other medical staff from the police hospital since April 1, 2020, and will continue to do so until the situation improves.
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In addition, the Centara Muscat Hotel Oman has offered the Omani government 120 rooms as serviced accommodation for those in need, where they can be quarantined for 14 days and provided with food three times a day.
Medical personnel are on the front lines in the fight for the well-being of all people, often working extremely long hours and traveling long distances to and from hospitals. Centara's core idea behind the project is to save medical personnel as much time and energy as possible by providing them with convenient access to food and accommodation so they can return to work refreshed and revitalized.
“Centara Hotels & Resorts wants to support medical personnel in any way we can,” said Thirayuth Chirathivat, CEO of Centara Hotels & Resorts. “As hotel operators, it is our highest priority to offer rooms and meals to those who are working tirelessly for the well-being of everyone. That is why we are opening our hotels for them. We hope that this modest contribution will alleviate some of the strain of their work by allowing them to rest near their workplace without long commutes and return refreshed. We stand with them,” he added.
Depending on local needs and regulations, further initiatives may take place in other areas where Centara operates.
Centara Hotels & Resorts supports social distancing and the stay-at-home initiatives of the Thai government and worldwide. The company has also recently launched a high-quality delivery service to bring groceries to people's homes during the crisis.
The hotel group has implemented the following safety measures in its open hotels: adherence to social distancing rules; installation of additional handwashing and sanitizing dispensers in public areas of the hotels and resorts, as well as in common areas frequented by guests and staff; enhanced staff training on infection prevention, taking into account the guidelines of the World Health Organization (WHO); notices in public areas informing guests about the current situation and possible protective measures; regular disinfection of common areas in all hotels and resorts, including food preparation areas, open restaurants, and guest areas; and regular updates to guests on the current situation. In addition, the temperature of guests and visitors is measured using thermal imaging cameras; individuals with fever or other symptoms may undergo further examination. Upon check-in, all hotel guests are asked to complete a questionnaire about their previous travels.
About Centara: Centara Hotels & Resorts is Thailand's leading hotel operator. Its 77 properties are located in all major destinations in Thailand, as well as in the Maldives, Sri Lanka, Vietnam, Laos, Myanmar, China, Japan, Oman, Qatar, Cambodia, Turkey, Indonesia, and the United Arab Emirates. Centara's portfolio comprises seven brands – Centara Reserve, Centara Grand Hotels & Resorts, Centara Hotels & Resorts, Centara Boutique Collection, Centra by Centara, Centara Residences & Suites, and COSI Hotels – ranging from 5-star city hotels and luxurious island resorts to family resorts and affordable lifestyle concepts featuring innovative technology. Centara also operates state-of-the-art convention centers and owns the award-winning spa brand Cenvaree. At all Centara hotels, the brand embodies Thai hospitality and the values for which Thailand is renowned: attentive service, excellent cuisine, luxurious spas, and the importance of family. Thanks to its unique culture and the variety of hotel formats, Centara can appeal to and satisfy travelers of almost any age and with different lifestyles.
Centara aims to become one of the world's 100 largest hotel groups within the next five years, while simultaneously expanding its presence to new continents and market segments. With Centara's continued expansion, a growing base of loyal customers will experience the company's unique style of hospitality in an increasing number of locations. The global loyalty program Centara The1 rewards this loyalty with rewards, benefits, and special member rates.

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