The Phuket Immigration Bureau has two open offices: the main office at 482 Phuket Road in Phuket Town (weekdays from 8:30 a.m. to 4:30 p.m. with a lunch break) and a smaller office on Patong Beach Road (weekdays from 10:00 a.m. to 3:00 p.m.). The counter at the Blue Tree in Choeng Thale has been closed since October 19, 2026; a reopening date has not yet been set. For tourist visa extensions, re-entry permits, 90-day reports, or residence certificates, please contact Room 101 at the main office. Call 076 221 905 (Patong: 076 340 477) before your trip.
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The short answer
For 30-day tourist extensions or other inquiries, please contact the main office at 482 Phuket Road in Phuket Town, Room 101 on the ground floor. The Patong office handles 90-day reports and some short-term extensions with limited opening hours. Blue Tree is closed until further notice, and all offices are closed on weekends and public holidays.
The rules for each office in Thailand, including the online procedure and rejection policies, can be found in the extension portal.
The immigration authorities of Phuket and their respective responsibilities
Addresses, phone numbers, and opening hours are taken from the Phuket Immigration Bureau's contact pages. The Blue Tree closure and the information regarding Room 101 come from the Phuket Immigration Bureau's Director, as reported by the Phuket News on October 22, 2026. The Blue Tree Phuket website itself lists the counter as temporarily closed. Information about services in Patong comes from the volunteer help desk and the office's visitor accounts.
The main office is located on Phuket Road.
The immigration office in Phuket that most people are referring to is the provincial office located at 482 Phuket Road in Talat Yai, on the southern edge of Phuket Town near Saphan Hin. According to its website, the immigration office was first opened here in 1928 in a wooden building next to the mangroves, and the office is still located at the same address. It offers all provincial services, from 30-day extensions for tourists and extensions for pensioners and spouses to residence permits and the TM.30 form for landlords.
It opens Monday to Friday at 8:30 a.m., takes a lunch break from 12:00 to 1:00 p.m., and closes at 4:30 p.m. Since the Blue Tree is closed, the manager told The Phuket News that the number of visitors at service desk 101 has roughly doubled and the office is extremely crowded, so he advised arriving before it opens.
Directions to Phuket Street
The office is easily accessible from Phuket Old Town by Grab or taxi, and also from Patong, you can reach the city by going over the hill. It's just around the corner from Phuket Vocational College, where traffic jams occur several times a day. Therefore, please allow plenty of time for dropping off and picking up students.
Inside and how the queue works
Room 101 on the ground floor processes short-term stays, tourist extensions, re-entry permits, 90-day registrations, address registrations, and residence certificates. Visitors take a number and wait until it is called. A spokesperson for the office told the Phuket News that during the busy weeks of March 2026, all those waiting will be served the same day.
The volunteer help desk at Phuket Immigration Office is located upstairs in room 204 every weekday. Volunteers who speak a total of nine languages are available there. You can ask questions if you don't understand a form or requirement. The volunteers also remind you that there is a dress code in the office, and those who do not comply will not be served. Please wear long trousers or a skirt and cover your shoulders.
Closures and changes are posted on the Phuket Immigration Office Facebook page (facebook.com/PhuketImmigration). The website is currently unavailable, so you should check the Facebook page on the morning of your trip.
The Patong office
The Patong office is located on Thaweewong Road, Patong's beach road, in the Kathu district. It has shorter opening hours than the Phuket Road office, namely from 10:00 AM to 12:00 PM and from 1:00 PM to 3:00 PM on weekdays, and is staffed by two employees. However, the office manager states that it receives three to four times as many visitors as the Blue Tree office.
Ninety-day reports and address notifications are required. Phuket Immigration Bureau redirected users of the drive-through service there when it was discontinued. The volunteer office also lists Patong for tourist extensions. A visitor report from March 2026 states that the first 30-day extensions were processed there, but other visitors report being told to go to Phuket Town instead. Re-entry permits and medical extensions fall under the purview of volunteers at the main office. Call 076 340 477 before relying on Patong for an extension.
Blue Tree is closed
The Blue Tree Immigration Service Center in the Blue Tree Phuket Lifestyle Village in Choeng Thale closed on Monday, October 19, 2026. Blue Tree had initially announced the closure as a temporary renovation. The head of the Phuket Immigration Service later told the Phuket News that two officials had retired and one had transferred to police training. The remaining staff had moved to the main office. The service center will not reopen until more officials are transferred to Phuket. A new reopening date has not yet been set.
Blue Tree was open in May 2021 for residents of Thalang, Bang Tao, and Laguna on weekdays from 10:00 AM to 3:00 PM. Until it reopens, all activities will be relocated to Phuket Road, and residence permits can be collected from Room 101.
The 30-day tourist extension in Phuket
A visa exemption stamp or a 60-day tourist visa can be extended once for up to 30 days for a fee of 1,900 baht. The decision to grant the extension is at the discretion of the immigration officer. In Phuket, you can apply for the extension in Room 101 on Phuket Road or in Patong if extensions are being processed there on the day of your arrival. The 30 days are added to the end date of your current stamp, not the date of application. Therefore, traveling one week earlier is free of charge.
The Immigration Bureau's handbook for a tourist stay extension lists your passport and a copy thereof, a TM.7 form with photo, a form confirming penalties for overstaying, and the fee. The processing time at the counter is approximately 40 minutes after all documents have been submitted. This is in addition to the waiting time for a number.
Book an appointment or simply drop by.
The Phuket Immigration Office's online booking page, powered by Microsoft Bookings, lists appointments for re-entry permits, 90-day reporting, and long-stay extensions, as well as a tourism service at the main office (20 minutes, 1,900 baht). With a booked appointment, you can skip the line. Without a booking, please take a number in Room 101.
1. Submit your documents
When your number is called, please hand over your passport, copies of the photo page and entry stamp (and your visa page if you have a tourist visa), form TM.7 with the 4x6 cm photo, and confirmation of overstay. Visitors report that blank forms, copies, and photos can be obtained from the office. The official will record your details, take your photo, collect the fee of 1,900 baht, and issue you a receipt.
2. Consideration
The official will check your eligibility and may request proof, such as an onward travel ticket. A current address registration is stated as a requirement at the volunteer counter. Although visitors report that tourists in Phuket are not required to have a TM.30 receipt, you should save your hotel's name and address on your phone or carry your landlord's TM.30 receipt with you.
3. The postage stamp
If your application is approved, the new authorization will be stamped and signed in your passport. Please read the date before leaving the counter.
Online application with e-renewal
Phuket participates in the Immigration Department's online e-extension system, and VFS Global continues to operate Blue Tree as the only office in Phuket that stamps online application approvals in passports. Since Blue Tree has closed, the Phuket Immigration Department has not yet announced where approvals will now be stamped. Therefore, I would save the 500 baht service fee and submit the application in person at Room 101 or book a tourist appointment.
Complete documentation does not guarantee an extension. The decision rests with the official; the fee of 1,900 baht is non-refundable in case of refusal; each day overstaying the permitted stay costs 500 baht.
What you should bring for the extension
A completed TM.7
Fill it out beforehand or bring a blank form to the office. My TM.7 guide explains each field using a completed example.
A 4×6 cm photo
Glued into the photo slot of the TM.7. It is larger than a passport photo.
Passport and copies
Your passport, as well as signed copies of the photo page and the last entry stamp, and the visa page if you have a tourist visa.
1,900 Baht in cash
This includes the form confirming the overstay, which the office will give you, and the address of your accommodation.
Have you already used your extension, or would you like to know how a run compares?
The 90-Day Report (TM.47)
Anyone permitted to stay in the country for more than 90 days must report their address every 90 days using form TM.47. This report can be submitted 15 days before and up to 7 days after the due date. Late reporting requires a personal appearance and payment of a 2,000 Baht fine (see the Immigration Department's handbook). Tourists exempt from this reporting requirement and granted an extension do not reach the 90-day limit and therefore do not need to report.
In Phuket, please register at Room 101 on Phuket Road, at the Patong office, or online via the Immigration Department's TM.47 system, which is recommended by the Phuket Immigration Department. According to the volunteer desk, the online system cannot be used for initial registration. The drive-through counter in front of the main office closed in February 2026 and will not reopen. Please bring your passport, the completed TM.47 form, and your most recent receipt. Registration is free of charge.
The best-rated hotels in Phuket
Here is my ranking of the 10 best hotels in Phuket. Each button will take you directly to the hotel's page on Booking.com, where you have already entered your travel dates.
Re-entry permits
A re-entry permit extends your residence permit or long-term residence permit during your departure from and re-entry into Thailand. It costs 1,000 baht for a single re-entry and 3,800 baht for multiple re-entries. The fee is non-refundable if the application is rejected. You will need form TM.8 with a passport photo (4 x 6 cm), your passport, and copies of the photo page, visa or extension, and your most recent entry stamp.
In Phuket, this is done in Room 101, and the online booking page specifies a 20-minute window for re-entry. I would prefer to get the ticket locally on the day of the flight rather than relying on a counter at the airport.
TM.30 and residence permits
Form TM.30 must be submitted to the Immigration Bureau by anyone hosting a foreign national within 24 hours of their arrival. Hotels usually handle this. For rented apartments, villas, or houses, the owner or landlord is responsible. The form can be submitted in person at the Room 101 or Patong office, by mail, or online through the Immigration Bureau's system. According to the volunteer desk, for in-person submission, you will need proof of residence, copies of your passport pages, a signed copy of the owner's ID and property registration document, the rental agreement, and a power of attorney. A 10 baht fee applies if the owner does not appear in person.
The residency certificate, which confirms your address for your Thai driver's license, can now be collected from Room 101, as Blue Tree is closed. The Phuket Immigration Bureau told The Phuket News in 2021 that the certificate is issued free of charge.
Retirement, marriage, education, business and DTV expansions
Long-term stay extensions are processed through the main office. On the online booking page, you will find appointments for extensions for retirees, Thai family members, teachers, three types of study and business stays (1,900 ฿ each), and one appointment for other long-term stay extensions where you can specify the reason. There is no category for DTV holders; they should therefore call 076 221 905 to inquire about available appointments. The requirements for each visa type can be found in my visa guide.
The queue for business expansions
For business expansions, there is a dedicated booking system on the Phuket Immigration Office website. Only one booking per company is permitted. Bookings must be made at least ten days in advance. Documents must be submitted for review on the second floor at least five working days before the scheduled appointment. Eight bookings are processed daily. Alternatively, you can walk in without an appointment and select a number from the waiting list.
Entry requirements at Phuket Airport
Phuket International Airport has its own immigration and departure control, which can be found on Google under "Phuket Airport Immigration Office in Thalang". This is a passport control point, not an external office.
Upon arrival, you will pass through passport control with your Thailand Digital Arrival Card, which you can apply for free online up to three days before your arrival. The queues at immigration in Phuket are longest from December to February, so apply for the card before your flight and have your onward flight ticket and hotel address ready.
Opening hours, public holidays and best time to travel
The immigration offices in Phuket are only open Monday through Friday. The office on Phuket Road opens at 8:30 a.m. and closes at 4:30 p.m., while the Patong office opens at 10:00 a.m. and closes at 3:00 p.m. Both close for lunch from 12:00 p.m. to 1:00 p.m. The offices are closed on Thai public holidays and their equivalent. The main office is closed for New Year's Day from December 31st to January 4th.
The office is under more pressure than usual. The manager reports that the reduction of the visa exemption to 30 days has meant that, in addition to travelers under the old 60-day rule, new arrivals are also showing up at the counter. Furthermore, guests of the Blue Tree Hotel are now also coming to Phuket Road. I would go midweek when they open, book an appointment for tourists if one is available, and never delay the extension until the last working day before a long weekend.
Outdated information you should ignore
Most websites about immigration to Phuket still refer to the Blue Tree counter, some listing opening hours from 10:00 AM to 4:00 PM. However, this counter has been closed since October 19, 2026. A search result for Blue Tree stating that the counter is open daily from 10:00 AM is from a currency exchange on the same website. Guidebooks and forum posts also describe the 90-day window for drive-through processing on Phuket Road, which closed and was permanently discontinued in February 2026.
The main office's opening hours are 4:00 PM to 9:00 AM; the contact page states opening hours as 8:30 AM to 4:30 PM. Pages written before September 15, 2026, describe the extension of a 60-day exemption; this is now 30 days. Some guides link the 90-day report to your entry card, but the report is a separate form, TM.47.
Frequently Asked Questions
Frequently asked questions about the Phuket Immigration Office.
The headquarters are located at Phuket Road 482, Talat Yai, Mueang Phuket 83000, on the southern edge of Phuket Town near Saphan Hin. The Patong office is located on Thaweewong Road, Patong's beach road.
The main office is open Monday to Friday from 8:30 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:30 p.m. The Patong office is open Monday to Friday from 10:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 3:00 p.m. Both offices are closed on weekends and public holidays.
No. The immigration office in Phuket is not open on Saturdays and Sundays.
No. The Phuket Immigration Bureau closed its "Blue Tree" service point on October 19, 2026, due to staff shortages and has not yet set a reopening date. Services have been transferred to the main office on Phuket Road.
Sometimes. The volunteers at the immigration counter in Phuket list Patong as a location for tourist extensions, and some visitors have extended their stay there, while others have been sent to Phuket Town. Call ahead on 076 340 477 or go directly to Room 101 on Phuket Road.
Yes. The office's Microsoft Bookings page has a section for tourism where 30-day extensions, re-entry permits, 90-day reports, address notifications, and long-stay extensions can be booked. There is a separate booking system for business trips.
VFS Global continues to list Blue Tree as the sole e-extension office in Phuket, but Blue Tree is closed. Until the Phuket Immigration Bureau announces where online permits will be stamped, you must submit your application in person at Room 101.
You can submit your initial report in Room 101 on Phuket Road, at the office in Patong, or online. Report the violation between 15 days before and 7 days after the due date, as late reporting will result in a fine of 2,000 baht.
No. The drive-through window closed on February 13, 2026, and according to the manager, it will not reopen. The 90-day reports can be submitted in Room 101 in Patong or online.
The Phuket Immigration Office website offers a status check that requires the eight-digit case number from your last renewal stamp. However, a blank page is currently displayed. Please call 076 221 905 instead.
In the main office, room 204 on the upper floor, there is a helpdesk staffed by international volunteers, open every weekday. They answer questions in nine languages and publish the office's requirements on piv-phuket.com.
Plan to go to the immigration office instead. Airport security is for arrivals and departures, not for stay extensions.
The main office can be reached at 076 221 905, the Patong branch at 076 340 477. The Immigration Department call center can be reached at 1178, and the email address is [email protected].
Sources
The information regarding offices, opening hours, and regulations on this page comes from these websites. The Phuket Immigration Office website is currently unavailable; therefore, the linked pages are displayed as archived copies.
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