The Pattaya Immigration Office, Chonburi Immigration, is located at Soi 5 No. 75/265, Jomtien Beach Road in Jomtien and is open Monday to Friday from 8:30 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:30 p.m. It processes applications for tourist stay extensions, 90-day notifications, re-entry permits, address notifications according to TM.30, and all long-term stay extensions for Pattaya and Jomtien. The telephone number is 038 252 751.
Where to stay in Pattaya
This route ends in Pattaya. Search for hotels in Pattaya for your travel dates or narrow your search to the region you wish to visit. Filter for hotels with free cancellation if you'd like to book a room and decide later.
Open Booking.com with your travel dates · also on Expedia · Trip.com
My recommendations in every price category in Pattaya
The short answer
For a 30-day tourist extension or other matters, please contact the Immigration Office in Chonburi (Jomtien Soi 5). Take a number from the counter in Building B and wait until your number is displayed at the appropriate counter. The office is closed on weekends and public holidays. Pattaya is one of the locations where you can also apply for the extension online.
The rules for each office in Thailand, including the online procedure and rejection policies, can be found in the extension portal.
The immigration service centers in Chonburi and the one in Pattaya.
The information regarding addresses, telephone numbers, and opening hours comes from the Chonburi Immigration Bureau website. There, the Sriracha office is listed as temporary, and no opening hours or services are provided for the three smaller checkpoints. According to the Immigration Bureau handbooks, applications are submitted to the Immigration Bureau in the applicant's place of residence.
The office is located at Jomtien Soi 5
The building commonly known in Pattaya as the Jomtien Immigration Bureau is the headquarters of the Chonburi Immigration Bureau, the provincial authority that also operates the Pattaya border crossing from the same building. It is located on Soi 5, not far from Jomtien Beach Road. According to its own website, the immigration bureau was initially located on Soi 6 in Pattaya Beach from 1979, later in a building on Soi 8 of Pattaya Beach Road, and moved to Jomtien in December 2005.
The main building has two floors. Two air-conditioned buildings, A and B, were built in 2023 on the former parking lot to serve as waiting areas. According to Google Maps, there is free street parking and a paid parking lot nearby.
Directions to Jomtien Soi 5
Soi 5 runs between Jomtien Beach Road and Jomtien Second Road, near the northern end of Jomtien Beach (according to Google Maps). From Pattaya's city center, the journey takes 15 to 25 minutes, depending on traffic, according to local guides. Grab or Bolt will take you directly to the entrance. Songthaews, Pattaya's baht buses, run from the city along Thappraya Road to Jomtien. Simply tell the driver "Soi 5" or get off at Jomtien Beach Road and walk along the soi.
Inside and how the queue works
The Chonburi Immigration Bureau's information sheet describes the process in three steps: document verification, waiting at the counter, and then waiting again. Counters 1, 3, 4 through 8, and 14 process stay extensions, overstay fines, visa changes, and extensions for migrant workers. Counter 2 issues re-entry permits. Counters 10 through 13 accept 90-day reports, address notifications (TM.30), and other services. The stated processing times are 30 to 40 minutes at the counters for stay extensions, 15 minutes for a re-entry permit, and 5 to 10 minutes for a 90-day report once your number has been called.
According to the Pattaya City Expats Club and the Pattaya Mail, the visit usually begins at the counter in Building B. There, your documents will be checked, and you will receive a waiting number, the first digits of which indicate the counter number. Building B also serves as an air-conditioned waiting room. Those who need to submit a 90-day declaration should go directly to the sign at Building A and skip this counter. Copying and photo services are located in the offices next to the immigration building.
The Chonburi Immigration Bureau posts closures and notices on its website (chonburi.imm.police.go.th) and its Facebook page. Check both on the morning of your trip, especially before a long weekend.
Can I book an appointment?
The Chonburi Immigration Bureau website does not offer online booking for in-person appointments. The e-services they do offer include electronic extensions (e-extensions), the 90-day online report, and the TM.30 system. Therefore, for an in-person extension, you will need to take a waiting number on the same day. Older articles describe a queuing app called Imm-Q, which the Chonburi Immigration Bureau introduced in 2018. However, this app is no longer mentioned on their current website, and I wouldn't rely on it.
The e-extension is most comparable to a booking, where your tourist extension is decided online and you only need to make one visit to collect the stamp.
The 30-day tourist extension in Pattaya
A visa exemption stamp or a 60-day tourist visa can be extended once for up to 30 days for a fee of 1,900 baht. The decision to grant the extension is at the discretion of the officer. In Pattaya, this is done at the office in Jomtien at one of the extension counters. The 30 days are added to the end date of your current stamp, not the date of application. Therefore, you will not incur any additional costs if you arrive a week earlier.
The Immigration Office's handbook for a tourist stay extension lists your passport and a copy thereof, a TM.7 form with photo, a form confirming penalties for overstaying, and the fee. The Pattaya City Expats Club, which monitors the requirements of this office, adds proof of your accommodation and the submission of a TM.30 form, and reports that the office requires a copy of the TM.30 form before processing your application.
1. Document verification and ticket
Bring your passport, the completed TM.7 form with the 4x6 cm photo, signed copies of your photo page and entry stamp (as well as your tourist visa or e-visa, if applicable), your hotel details or your landlord's receipt (TM.30 form), and 1,900 baht in cash to the counter in Building B. Staff will check that your documents are complete and give you a number for the extension counter. The Expats Club advises that the office has issued updated versions of two confirmation forms: STM.2 for reporting changes in status and STM.9 for overstay penalties. These forms must be signed along with the application.
2. At the counter
When your number is called, an official will take your passport and documents, check them against the records, collect the 1,900 baht, and give you a receipt. The official may request further proof, such as a ticket for onward travel.
3. The postage stamp
If your application is approved, the new authorization will be stamped in your passport, signed, and given to you. The processing time at the counter is 30 to 40 minutes, plus the waiting time for your number. Please read the date before leaving the counter.
Online application with e-renewal
Pattaya is listed in the Thai Immigration Bureau's online e-Extension system by VFS Global. There, Chonburi is listed simply as Pattaya, and the office address on Soi 5 is given as the collection point for the stamp. You submit the application at thaiextension.vfsevisa.com if your stamp is valid for less than 45 days before expiry. The fee is 1,900 baht plus a 500 baht processing fee. After one to seven business days of processing, you must travel to Jomtien once to have the extension stamped. The Chonburi Immigration Bureau website links directly to the system.
Complete documentation does not guarantee an extension. The decision rests with the official; the fee of 1,900 baht is non-refundable in case of refusal; each day overstaying the permitted stay costs 500 baht.
What you should bring for the extension
A completed TM.7
Fill it out beforehand or ask at the office for a blank form. My TM.7 guide explains each field using a completed example.
A 4×6 cm photo
Glued into the photo slot of the TM.7. It is larger than a passport photo.
Passport and certified copies
Your passport, as well as signed copies of the photo page and the last entry stamp, and the visa page or e-visa if you have a tourist visa.
1,900 in cash and your TM.30
Additionally, we need the name and address of your hotel or the TM.30 receipt from your landlord, as this office requests it.
Have you already used your extension, or would you like to know how a run compares?
The 90-Day Report (TM.47)
Anyone permitted to stay in the country for more than 90 days must report their address every 90 days using form TM.47. This report can be submitted 15 days before and up to 7 days after the due date. Late reporting requires a personal appearance and payment of a 2,000 Baht fine (see the Immigration Department's handbook). Tourists exempt from this reporting requirement and granted an extension do not reach the 90-day limit and therefore do not need to report.
In Jomtien, you can go directly from Building B to Building A without a ticket. Registration is processed at counters 10 to 13 within 5 to 10 minutes. The Expats Club lists the documents you will need in person: a completed form TM.47, signed copies of the photo page of your passport, your visa, your most recent extension, and your most recent entry stamp, as well as your receipt TM.30. For your first registration, you will also need proof of address and a copy of your arrival card. Registration is free of charge.
Online and by post
The Chonburi Immigration Bureau website links to the office's online TM.47 system. The Expats Club points out that the first declaration after entering or re-entering Thailand, as well as declarations submitted after the deadline, will not be accepted. Therefore, the first declaration after each entry must be made in person. Send the signed TM.47 form, signed copies of the relevant passport pages, and a stamped, self-addressed envelope by registered mail to the following address: 75/265 Moo 12, Jomtien Beach Road, Nong Prue, Bang Lamung, Chonburi 20150. Please retain your passport.
The best-rated hotels in Pattaya
Here is my ranking of the 10 best hotels in Pattaya. Each button will take you directly to the hotel's page on Booking.com, where you can enter your travel dates.
Re-entry permits
A re-entry permit extends your residence permit or long-term residence permit during your departure from and re-entry into Thailand. It costs 1,000 baht for a single re-entry and 3,800 baht for multiple re-entries. The fee is non-refundable if the application is rejected. You will need form TM.8 with a passport photo (4 x 6 cm) and your passport.
In Jomtien, this is done at counter 2. According to the office, it takes 15 minutes after your number is called. I would advise you to get your ticket here before your flight, rather than relying on a counter at the airport.
TM.30 and residence permits
The TM.30 form must be submitted to the Immigration Bureau by anyone hosting a foreign national within 24 hours of their arrival. Hotels usually handle this. For rented houses, apartments, or flats, the owner is responsible. The form can be submitted in person at counters 10 to 13 in Jomtien, by mail, or online through the Immigration Bureau's TM.30 system, which is linked on the Chonburi Immigration Bureau website. As the Bureau checks for a TM.30 form before delivery, tenants should ensure the owner has submitted it or submit it themselves as residents. According to the Expats Club, the Bureau typically charges a late fee of 1,600 baht, the exact amount of which is at the officer's discretion.
In Jomtien, a residence certificate is also issued, confirming your address for a Thai driver's license or a bank account. A foreigner told the club that an online TM.30 form was not accepted for this purpose and that the office required a paper receipt issued at the counter.
Retirement, marriage, education, business and DTV expansions
Extensions for long-term stays are processed at the same counters. The office guarantees a processing time of 60 minutes after your call. According to the Expats Club, this office extends a residence permit a maximum of 30 days before its expiry. Retirees using the 800,000 baht bank deposit are usually asked to return three months after the extension to provide proof of the account balance. Visa requirements can be found in my visa guide. DTV visa holders should call 038 252 751 before their visit.
Sriracha, Laem Chabang, Koh Sichang and U-Tapao
The Chonburi Immigration Bureau operates three smaller checkpoints, none of which are responsible for extending the residence permits of Pattaya residents. The Sriracha checkpoint is located in a temporary office at Moo 9 No. 52/10 in Bang Phra, Sriracha (phone: 038 312 571). Its website does not list opening hours or services offered. According to the bureau's manuals, applications are submitted at the applicant's place of residence, which for addresses in Pattaya or Jomtien means Soi 5. The Koh Sichang checkpoint screens people and vessels arriving by sea, and the Laem Chabang checkpoint is located within the Eastern Customs Suppression Center. Neither of these provides public services.
U-Tapao Airport, located about 30 km south of Pattaya, has an immigration and departure control point. This is a passport control point, not an external office.
Opening hours, public holidays and best time to travel
The office is only open Monday to Friday, from 8:30 a.m. to 4:30 p.m. It closes for lunch from 12:00 p.m. to 1:00 p.m. It is closed on weekends and Thai public holidays. The longest queues form on the first working day after a long weekend; according to the Pattaya Mail, the lines then extend out onto the street. There is also a large influx of people on Chinese New Year, which is not a public holiday.
According to local guidebooks, Tuesdays through Thursdays are the quietest days, and extension tickets are often sold out by 2:30 pm. I would recommend being on Soi 5 before 8:30 am on a weekday morning and never waiting until the last working day before a public holiday to purchase an extension.
Outdated information you should ignore
The office left Pattaya Beach Road Soi 8 in December 2005. Therefore, any pages that redirect you to Soi 8 or Soi 6 on Pattaya Beach are decades old. Some listings give the phone number 038 252 750; however, the office's own posters list numbers 038 252 751 to 754. A common misconception is that the office is open from 9:00 AM to 5:00 PM, while the website states 8:30 AM to 4:30 PM with a lunch break. Some older addresses use the postcode 20260, but the office itself uses 20150.
Pages written before September 15, 2026, describe the extension of a 60-day exemption; this is now 30 days. Older checklists require a copy of the TM.6 departure card, which arrivals no longer receive. Articles about the Imm-Q queueing app date back to 2018; the app is no longer part of the agency's e-services.
Frequently Asked Questions
Frequently asked questions about the immigration office in Pattaya.
The address is: 75/265 Moo 12, Soi 5, Jomtien Beach Road, Nong Prue, Bang Lamung, Chonburi 20150. It is the main office of the Chonburi Immigration Bureau, located on a side street between Jomtien Beach Road and Jomtien Second Road, near the northern end of Jomtien Beach.
Monday to Friday, 8:30 am to 12:00 pm and 1:00 pm to 4:30 pm. Closed on weekends and Thai public holidays.
No. The office is closed on Saturdays and Sundays.
038 252 751 (the office numbers are listed as 751 to 754), Fax 038 252 753, E-mail [email protected]. The Immigration Bureau call centre can be reached at 1178.
Yes. You can apply for the 30-day exemption and the 60-day tourist visa for Pattaya via e-Extension at thaiextension.vfsevisa.com. The fee is 1,900 baht plus a 500 baht processing fee. After approval, you can collect the stamp at the office in Jomtien.
The office states that the waiting time at the counter is 30 to 40 minutes. The waiting time until you receive your number is additional and depends on the day of the week, with Mondays and the day after a public holiday having the longest waiting times.
Please plan accordingly. The Pattaya City Expats Club reports that the office requires a valid TM.30 registration before providing services. If you are staying in a hotel, this will already be on file; if you are renting, please ask your landlord for the receipt.
You can submit your report in Building A of the Jomtien Office without first obtaining a ticket from Building B, or online after your initial report, or by registered mail. The report must be submitted between 15 days before and 7 days after the due date, as late submission will incur a fine of 2,000 baht.
The Chonburi immigration office website does not offer online booking for walk-in visits. On the day of your visit, you either take a number or apply for an extension online (e-extension) and only come in person for the stamping of your passport.
The Chonburi Immigration Office maintains a temporary office in Sriracha at 52/10 Moo 9, Bang Phra, Sriracha, telephone 038 312 571. No opening hours are listed, so please call ahead.
No. It is closed on Thai public holidays and their substitute days, and the queue is longest on the following working day.
Sources
The offices, counters, opening hours and rules on this page come from these pages.
Compare prices on the major booking portals and filter for rooms with free cancellation if you want to book now and decide later.
Compare prices on Booking.com
Compare prices on Trip.com
We may receive a commission for bookings made through these links – this will not incur any additional costs for you. Learn more.
You might also like this
Best time to travel to Thailand
The best time to travel is from November to February; the rest of the year is best on the east coast.
Thailand on a budget
Thailand for less money, without sacrificing the best
Is Thailand safe?
What actually poses risks, what is only mentioned in the news, and what do four government advisories say – destination by destination?
Thailand Visa and Entry Requirements
Who is allowed to enter visa-free, what entry controls are in place, what is the TDAC, and how can you extend your stay?
Ethical elephant sanctuaries in Chiang Mai
No riding, no shows, and the protected areas where you watch rather than wash.
I lived in Bangkok for four years and traveled throughout the country from there. The guidebooks reflect my personal opinion and are written as I would explain things to a friend planning a trip.
Ready to create your travel itinerary?
Use our free trip planner to save places, organize days, and share your trip.
Community
Comments 0
Start the conversation.