Cielo – Koh Samui, Thailand

Details

About Cielo

Nestled in the Bophut area of ​​Koh Samui, the boutique hotel Cielo offers direct beach access and a carefully curated range of accommodations – from spacious rooms to multi-bedroom villas with private pools. The property boasts an elegant and intimate ambiance. Guests describe the tastefully decorated interiors, featuring sand and natural tones, as stylish. Families and couples particularly appreciate the villas for extended stays, as they offer generous living areas and spacious private pools.

The hotel's restaurant consistently receives high praise. Breakfast is served directly to guests rather than buffet-style, which emphasizes the hotel's personal touch. The staff's helpfulness is frequently highlighted, particularly their assistance with airport transfers and pre-arrival preparations. This reflects the attentive and sophisticated service the hotel strives for. The atmosphere is characterized by understated luxury rather than the ambiance of a large resort, making it particularly suitable for travelers seeking a boutique hotel with a relaxed atmosphere.

Interested guests should carefully review the room and villa categories before booking, as amenities and included services vary depending on the accommodation type. For personalized advice on villa options, airport transfers, and availability, it is recommended to contact the hotel directly through their website at cielosamui.com. This is particularly advisable during peak season, when the hotel primarily attracts families and couples seeking a relaxed and upscale stay on Koh Samui.

Here in the area, on foot

Highly rated restaurants within walking distance of Cielo, the closest ones first. The few minutes pass at a leisurely pace in the heat.

Experience tips

Combine your visit. After Cielo, you can round off your day on Koh Samui with contrasting stops nearby.

Google reviews

We had a fantastic stay at the Cielo on Koh Samui. Thanks to booking in advance, the team was incredibly helpful and even arranged a taxi from the airport. The hotel is very exclusive and definitely belongs to the upscale segment. The rooms are stylish and extremely comfortable. A nice touch is that the minibar is complimentary on the first day. The pool is fantastic, and the sun loungers are by far the best we've ever had. There are also very comfortable beanbag chairs on the beach. The food, like the hotel itself, is also first-class. While the prices aren't typical for Thailand, once you've eaten there, you understand why. Every meal was superb, with high-quality ingredients, generous portions, and beautiful presentation. A huge compliment goes to all the staff – they make the hotel truly special, are incredibly friendly, and take wonderful care of their guests. I highly recommend this hotel and would definitely stay there again on my next visit.

Cielo is a little gem on Koh Samui. I was captivated by the intimate atmosphere with its sand and rope tones. Each room is spacious, tastefully decorated, and some even have a private pool. I especially loved the small, lush garden in front of each room. The hotel is run by locals from Saint-Tropez, which is even reflected in the restaurant's menu. There was no TV in my room, which I appreciated: it encourages you to leave the hotel. Breakfast isn't a buffet, but a thoughtful selection that avoids food waste. The beach is short and has somewhat coarse sand, but it's still pleasant. A big thank you to Goody, who took excellent care of us and booked everything for us. A wonderful stay that I highly recommend.

We booked this hotel expecting a luxurious and relaxing stay, but unfortunately, several key issues significantly marred our experience. Admittedly, it was partly our fault that we weren't aware there was no television, the reception wasn't staffed 24/7, and the breakfast was quite meager. These details were apparently mentioned somewhere, so we accept responsibility for not checking. However, for the price (10,000 THB per night after an "upgrade" from a smaller room for 8,500 THB), basic comfort and proper maintenance should be guaranteed – and this is precisely where the hotel completely fails. 1. Air conditioning: The upgraded two-story room only has one air conditioning vent on the upper floor. It's impossible to leave it on when leaving the room, so upon returning, it feels like a sauna. The ground floor doesn't cool down properly either – it's simply physics, cold air doesn't rise – resulting in a disastrous temperature distribution overall. 2. Shower and Water Supply: The double shower looks nice, but it doesn't work properly. The hot water runs out quickly and isn't enough for both showers at the same time. The water pressure is weak, presumably due to water-saving fixtures. This is unacceptable for a hotel in this price range. 3. Sinks: The double sinks were a joke – one only had cold water, the other only hot water, obviously connected to a single water line that was split in two. 4. Toilets: Both toilets were loose and wobbled when you sat on them – a defect that should be rectified immediately in any well-run hotel. Even after I reported it, no one came to fix it. 5. Smell of Sewage: The sink on the ground floor emitted a disgusting sewage smell every time it was used, presumably due to inadequate ventilation or a faulty drain – also an absolute no-go in a luxury hotel. 6. Outdoor Areas: Since the hotel advertises a "technology switch-off" policy (no screens, no TVs), one would expect comfortable, inviting seating in the outdoor area. The first room had a balcony but no chairs, and the upgraded room had a courtyard with a single lounger and no other seating—not even a chair or a small table. 7. Cleanliness: For such an expensive stay, the cleanliness was disappointing. The room was constantly dusty, and even small geckos shared the space with us. Overall, the accommodation seemed promising, but poor design choices, lack of maintenance, and a lack of comfort completely ruined the experience. Definitely not worth the price. (Photos attached for illustration)

A selection of visitor reviews on Google. Read all 330 reviews on Google.

180/5 Moo 1 Bophut, H27C+HR5 สุราษฎร์ธานี 84320, Thailand

Other hotels and resorts nearby

Everything is within an 8-minute walk of Cielo.

NH Collection Samui Peace Resort

Bo Phut Resort

Anantara Bophut Koh Samui Resort

Luxury beachfront villa with pool in Clay Beach, Samui

Tips for visiting hotels and resorts

Compare the rates of online travel agencies and direct providers.

After finding a deal on Agoda or Booking.com, you should always check the hotel's own website as well. Many Thai hotels offer a best price guarantee or extras like free breakfast when booking directly.

Location is more important than the stars

A well-located 3-star hotel is often better than a remote 5-star resort. In Bangkok, proximity to a BTS or MRT station saves hours; on islands, proximity to the desired beach is crucial.

Questions about Cielo

Cielo has a 4.5-star rating based on 330 Google reviews.

The best time to visit Koh Samui is from January to September, as the weather is most stable then. Peak season is from July to August and in December. Those who travel early in the day will generally encounter fewer visitors. From October to December (monsoon season on the Gulf coast), a trip should be carefully considered.

Cielo is located at 180/5 Moo 1 Bophut, H27C+HR5 ตำบล บ่อผุด อำเภอเกาะสมุย สุราษฎร์ธานี 84320, Thailand, on Koh Samui. The usual ways to get around Koh Samui are songthaews (fixed routes around the ring road) and renting motorbikes or scooters.

Also popular in Koh Samui

Samui Elephant Jungle Sanctuary

BABOU

Lamai Beach

Central Samui

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Accommodation in Koh Samui