Why should you go there and how do you do it right?
Every island has a shop you end up visiting more often than you expect, and this one on Koh Tao is a prime example. It's open 24/7, which is far more important here than in Bangkok, for instance. Boats arrive at odd hours, dives finish late, and the small shops near the beach usually close early. So, if you land around midnight and need water, a phone charger, or something to eat before bed, this is the place to go.
Don't expect more. It's a functional shop stocked with everyday necessities for a small island, not a place for browsing. They sell groceries, drinks, snacks, and household items. Prices on Koh Tao are generally higher than on the mainland, simply because everything is delivered by boat, so don't be surprised.
My tip: On the first day, find out exactly where the hiking trail is located in relation to your accommodation. Refilling water and sunscreen is much easier if you already know the way.

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